Sales
I have a license. Where do I find the real software?
There is no difference between the trial software and the real software. When you order, you receive an email with a username and password to activate your license(s). With that username and password you turn your trial software into licensed ...
Send me a copy of my invoice.
When you bought your license(s) via our online shop, then you have to contact our e-commerce partner share*it! (www.shareit.com). They are accepting your payment information and are also responsible for your invoice.
Refund policy
Our refund policy is dictated by the PresentationPoint EULA (end user license agreement) visible when you install the software. Generally, we will not refund your purchase for a software license or subscription. We offer full, no obligation 15 day ...
Can I pay by bank wire?
Next to our online shop where you order by credit card, you can also pay by bank wire. Contact us first to announce your intention to buy and verify the pricing. Please use the following bank information. Name of bank: KBC Bank NV Address of bank: 2 ...
Do you charge annual fees or fees for support?
No. When you own a license, you get free bug fixes during the reasonable lifetime of the product version. Only when you decide to upgrade to a new major release, then only you pay a smaller upgrade fee.
Can I order a USB memory card shipment?
Sure. This option can be chosen when you order. With that you will receive a USB memory card that includes all product installations. The USB memory card is shipped per regular post services. Count 2 or 3 working days for European countries and add 5 ...
What about taxes and VAT?
Non VAT-registered customers of the European Union must add VAT or sales tax when ordering via our online shop. All other customers do not pay additional taxes.
I have a purchase order. How can I order?
Please fax your purchase order to our Belgian office at +32 89 680153. Make sure that it includes your PO number, company name, billing address, VAT number, number of licenses and name of the product. Also indicate your preferred payment method. For ...
Is there a discount for multiple licenses?
There are volume discounts when you buy multiple licenses of the same product at once. For more details and information visit our shop or have a look at the Pircing section of the product pages. Feel free to contact us for more custom price ...
Is it safe to order over the internet?
Yes, definitely. Your credit card information is safe and secure as it is processed via secure socket layer (SSL) software. This software encrypts all your information so that it cannot be read as the information travels over the internet. Also your ...
How long does it take to get my activation information?
After your payment, our e-commerce provider will validate your payment information. Once this is validated and accepted it will send us a payment confirmation. Our automated activation system will prepare an account for you and send you an email with ...
How can I pay?
Our e-commerce provider is taking care of this part. When you buy our software you are taking directly to their secure web server. The fastest way to get your license is to use a credit card. You also have the possibility to handle your transaction ...
How do I order online?
You can order our products online via our website. Go to the product you want to order and scroll down to the Pricing section. Click there the 'Order now...' button which will bring you to our e-commerce partner where you can enter the number of ...