Troubleshooting
Write permission denied when activating license
In some events you might get this error: You have no administrative rights. Please contact your system administrator. Conversion from string "Write permission denied." to type 'Integer' is not valid. To fix this problem locate the file ...
Can I use the free Microsoft PowerPoint Viewer?
The free Microsoft PowerPoint Viewer does not support automation. This application is for static presentations only. So all our products are somehow automating PowerPoint and therefor it is not possible to combine them with the free Microsoft ...
Microsoft Office setup - Advanced options
Go to your Microsoft Office setup, go to Add/Remove features, Advanced options and open the PowerPoint node. Here make sure that the .Net Programmability Support is enabled. Furthermore make sure that Visual Basic for Applications is enabled.
Create a ticket and send in your files
Then create a ticket to describe your problem. Clearly explain what you have, what you need and how it is not working. It helps a lot if you can attach your presentation and data files (databases, Excel files, etc.)